Terms of Use

1. ACCEPTANCE OF TERMS

These Terms of Use ("Terms") constitute a legally binding agreement between you and Navon Social LLC, a Wyoming limited liability company ("Company", "Navon Social", "we", "us", or "our"), governing your access to and use of our websites, client portals, dashboards, communications, content, products, deliverables, and services.

By accessing our website, submitting an inquiry, opening a Client Account, accepting a proposal or quotation, paying an invoice, purchasing or renewing a Service, approving work, or otherwise receiving Services from us, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you are accepting these Terms for a company, organization, or other legal entity, you represent and warrant that you possess authority to bind that entity. In that case, "Client", "you", and "your" refer to that entity and its authorized representatives.

If you do not agree to these Terms, you must not purchase, access, or use the Services.

2. ELIGIBILITY AND AUTHORITY

You must be at least eighteen (18) years old and legally capable of entering into a binding contract to purchase Services.

You represent and warrant that:

• all information you provide is accurate and complete;
• you possess all permissions and authority necessary to request the Services;
• your purchase and use of the Services will comply with applicable law; and
• you are not prohibited from receiving the Services under any applicable sanction, restriction, court order, or contractual obligation.

The Company may reject or discontinue a prospective or existing Client relationship when it reasonably believes that eligibility, authority, legality, safety, reputational, payment, or operational concerns exist.

3. DEFINITIONS

For purposes of these Terms:

• "Client" means any individual, business, organization, or legal entity purchasing, requesting, accessing, or receiving Services.
• "Client Account" means any portal, dashboard, account, workspace, profile, or login provided in connection with the Services.
• "Client Materials" means all information, instructions, credentials, content, trademarks, images, videos, music, data, claims, testimonials, files, and other materials supplied or authorized by the Client.
• "Company Materials" means our pre-existing or independently developed tools, systems, software, templates, processes, methods, prompts, workflows, libraries, designs, documentation, know-how, and intellectual property.
• "Deliverables" means the final work product specifically created for and delivered to the Client under a purchased Service.
• "Service Agreement" means any proposal, quotation, statement of work, order form, subscription description, invoice, email confirmation, or separately signed agreement governing a particular Service.
• "Services" means all current and future products, professional services, creative services, digital services, technology services, consulting, subscriptions, and deliverables offered by the Company.
• "Third-Party Services" means any platform, website, application, API, software, AI model, registrar, hosting provider, payment processor, search engine, advertising network, or other service not controlled by the Company.

4. DESCRIPTION OF SERVICES

The Company provides social media, marketing, creative, technological, and online business Services. Depending on the package, proposal, or Service Agreement, Services may include:

• social media setup, branding, management, scheduling, publishing, and strategy;
• community management, including responses to comments and direct messages;
• content planning, copywriting, filming, photography, graphic design, animation, video creation, and video editing;
• reels, shorts, stories, carousels, static posts, long-form content, and advertisements;
• paid advertising setup, management, creative development, and optimization;
• analytics, reporting, research, consulting, and strategic recommendations;
• branding, logos, visual identity, marketing materials, and design services;
• website design, development, hosting, maintenance, migration, and technical support;
• search engine optimization, content optimization, and related services;
• automation, software configuration, AI-assisted services, and technical integrations;
• domain, DNS, email, hosting, and related technical assistance; and
• any additional or future digital, creative, marketing, consulting, or technology Services.

The exact scope of each engagement is determined by the applicable Service Agreement. A general description on our website does not guarantee that every feature or activity is included in every package.

5. FUTURE AND MODIFIED SERVICES

These Terms apply automatically to new, expanded, modified, replacement, experimental, or future Services offered by the Company unless separate terms expressly state otherwise.

We may add, remove, modify, replace, reorganize, or discontinue any Service, feature, workflow, technology, package, or delivery method at our discretion. Changes will not materially reduce a prepaid Service during its paid term without a reasonable substitute, adjustment, or other remedy where required by applicable law.

6. SERVICE AGREEMENTS, PROPOSALS, AND ORDER OF PRECEDENCE

Specific Services may be governed by a Service Agreement identifying pricing, duration, deliverables, timelines, revision limits, usage allowances, communication procedures, or other project-specific terms.

A Service Agreement becomes binding when accepted through signature, electronic acceptance, written confirmation, payment, commencement of work at the Client's request, or another method reasonably demonstrating acceptance.

If a conflict exists, the following order of precedence applies:

1. a separately negotiated agreement signed by both parties;
2. the applicable Service Agreement;
3. these Terms; and
4. general website or promotional descriptions.

A higher-priority document controls only to the extent of the specific conflict.

7. CLIENT ACCOUNTS AND PORTALS

The Company may provide a Client Account through which the Client may review performance statistics, receive project updates, access files, submit materials, communicate, and approve content.

The Client must:

• provide accurate account information;
• protect passwords, access links, and authentication credentials;
• limit access to authorized persons;
• notify the Company promptly of suspected unauthorized access; and
• ensure that actions taken through the Client Account are properly authorized.

Unless the Company receives prior notice of compromise, it may reasonably rely on instructions and approvals submitted through the Client Account or an approved communication channel.

The portal may be modified, unavailable, interrupted, or discontinued. Unless expressly sold as a separate guaranteed feature, portal access is an administrative convenience and is not itself a material Deliverable.

8. PRICING, FEES, AND PAYMENT

The Client agrees to pay all fees, charges, taxes, expenses, and third-party costs identified during checkout or in the applicable Service Agreement.

Services may be sold as:

• one-time projects;
• monthly subscriptions;
• annual subscriptions;
• retainers;
• milestone-based projects;
• usage-based services; or
• custom payment arrangements.

Unless expressly agreed otherwise, all fees are payable in advance and no work is required to begin before cleared payment is received.

The Client authorizes the Company and its payment processors to charge the payment method provided for all agreed fees, renewals, approved additions, and applicable taxes.

The Client is responsible for bank charges, currency-conversion fees, payment-processing fees where disclosed, and any withholding taxes imposed by the Client's jurisdiction. The Client may not reduce payment because of a withholding requirement unless required by law and supported by appropriate documentation.

9. SUBSCRIPTIONS AND AUTOMATIC RENEWAL

When a Service is described as automatically renewing, the subscription will renew for successive periods equal to the original subscription period unless cancelled before the next renewal charge.

Before enrollment, the Company will disclose the material renewal terms, including the amount or applicable pricing method, billing frequency, and cancellation method. By purchasing an automatically renewing Service, the Client expressly authorizes recurring charges in accordance with those disclosures.

The Company may change renewal pricing by providing advance notice where required by applicable law. The new price will apply to a future renewal and will not retroactively alter a period already paid for.

The Client is responsible for cancelling before the renewal date. Failure to use the Services, approve content, respond to communications, or access the Client Account does not automatically cancel a subscription.

10. CANCELLATION

The Client may cancel future renewal of a subscription using the cancellation method provided by the Company or by sending a clear written cancellation request through an approved communication channel.

Cancellation stops future renewal but does not retroactively terminate or refund the current paid period. Monthly Services continue through the end of the paid monthly term, and annual Services continue through the end of the paid annual term, unless the Company agrees otherwise.

One-time projects may not be cancelled after work has begun unless the Service Agreement permits cancellation or the Company agrees in writing.

A cancellation is effective when received and reasonably identifiable. The Company may request reasonable verification to protect the Client from unauthorized cancellation.

11. NON-REFUNDABLE PAYMENTS

Except where required by applicable law or expressly stated otherwise in writing, all payments are final and non-refundable.

This policy applies because the Company may reserve production capacity, allocate personnel, purchase or activate Third-Party Services, perform research, develop strategy, create preliminary work, configure systems, or decline other engagements based on the Client's purchase.

The following do not, by themselves, create a right to a refund:

• failure to use the Services;
• failure to provide materials or approvals;
• cancellation during a prepaid term;
• subjective dissatisfaction with creative work;
• failure to achieve a desired marketing or financial result;
• a change in the Client's business, personnel, priorities, or budget;
• platform restrictions, outages, suspensions, or algorithm changes; or
• delay caused by the Client or a third party.

Nothing in this section limits any non-waivable refund, cancellation, cooling-off, or consumer right that applies under mandatory law.

12. LATE, FAILED, OR DISPUTED PAYMENTS

If a payment is late, declined, reversed, disputed, charged back, or otherwise unpaid, the Company may suspend performance, withhold Deliverables, disable access, stop publication, remove managed access, or terminate the affected Services.

Project deadlines and posting schedules will be extended by at least the duration of the payment interruption and any reasonable restart period.

The Client must reimburse reasonable costs incurred in collecting overdue amounts, including payment-processor charges, collection costs, and attorneys' fees to the extent permitted by law.

The Client must contact the Company in good faith before initiating a chargeback concerning a billing or Service issue. Fraudulent or knowingly unjustified chargebacks constitute a material breach of these Terms.

13. CLIENT RESPONSIBILITIES

The Client must provide all cooperation reasonably necessary to perform the Services, including:

• complete and accurate instructions;
• brand information, business details, offers, pricing, disclaimers, and policies;
• timely access to social accounts, websites, domains, hosting, analytics, and advertising systems;
• logos, images, videos, product information, and other Client Materials;
• timely feedback and approvals;
• qualified personnel authorized to make decisions;
• accurate legal, technical, and factual claims; and
• prompt notice of changes affecting the Services.

The Company is not responsible for errors, delays, missed opportunities, or adverse outcomes resulting from incomplete, inaccurate, outdated, misleading, or late information supplied by or on behalf of the Client.

14. CLIENT DELAYS AND INACTIVITY

Any deadline, posting schedule, launch date, milestone, or delivery estimate depends on timely Client cooperation.

If the Client delays materials, access, feedback, payment, approvals, or decisions:

• deadlines are automatically extended;
• reserved production dates may be reassigned;
• publication volume may be reduced for the affected period;
• work may be rescheduled based on current availability; and
• additional restart, rush, or rescheduling fees may apply if disclosed in advance.

Unless expressly stated otherwise, unused monthly production or management capacity does not roll over into later periods when the failure to use that capacity results from the Client's delay or inactivity.

Continued non-response may be treated as abandonment of a project after reasonable notice. Abandonment does not entitle the Client to a refund.

15. COMMUNICATIONS AND AUTHORIZED REPRESENTATIVES

The parties may communicate through email, telephone, video calls, messaging applications, the Client Account, or other agreed channels.

The Client must identify the persons authorized to provide instructions and approvals. The Company may rely on communications from those persons until notified otherwise in writing.

The Company is not responsible for delays, interception, loss, delivery failure, or misunderstanding caused by communication providers, spam filters, device settings, inaccurate contact information, or the Client's failure to review messages.

Verbal discussions do not modify the agreed scope, pricing, or these Terms unless confirmed in writing by an authorized Company representative.

16. PROJECT SCHEDULES AND DELIVERY ESTIMATES

Unless expressly identified as a guaranteed deadline in a signed Service Agreement, all production, publication, approval, launch, migration, and completion dates are estimates.

Schedules may be affected by revisions, Client delays, Third-Party Services, platform reviews, content complexity, filming conditions, technical issues, emergencies, or events outside the Company's reasonable control.

A missed estimate does not constitute a material breach where the Company continues making commercially reasonable efforts to perform the Services.

Time is not of the essence unless a signed Service Agreement expressly states that a specific deadline is legally essential.

17. REVISIONS AND CHANGE REQUESTS

Revision limits, if any, are determined by the applicable package or Service Agreement. A revision means a reasonable modification to work already produced within the approved scope and direction.

The following may be treated as new or additional work rather than a revision:

• a new concept or creative direction;
• a change to previously approved strategy, branding, script, design, or structure;
• replacement of Client Materials after production begins;
• requests outside the purchased scope;
• changes required by inaccurate or omitted Client information;
• recreation of work already approved or published; or
• requests submitted after completion or expiration of the revision period.

Additional work may require a revised quotation, additional payment, and an adjusted schedule.

18. CREATIVE JUDGMENT AND SUBJECTIVE PREFERENCES

The Client acknowledges that design, writing, editing, branding, marketing, and creative production involve professional judgment and subjective preferences.

The Company may determine creative and technical details such as style, layout, pacing, transitions, music suggestions, captions, formatting, posting time, image selection, tools, and workflow unless the Service Agreement provides otherwise.

Subjective dislike of a color, font, phrase, visual style, edit, concept, recommendation, or other creative decision does not establish negligence, non-performance, or breach when the work reasonably conforms to the agreed scope.

19. CONTENT REVIEW AND CLIENT APPROVAL

The Company may submit content, campaigns, designs, videos, websites, advertisements, or other materials for Client review before publication or release.

Approval may be provided through the Client Account, email, messaging application, or another agreed channel. Approval authorizes the Company to finalize, publish, distribute, submit, or otherwise use the approved material for the intended purpose.

By approving material, the Client confirms that it has reviewed and accepted:

• the creative presentation;
• all factual statements, pricing, offers, claims, and disclosures;
• the use of Client Materials;
• the intended platform and audience; and
• the reasonably foreseeable reputational and commercial risks of publication.

The Company is not liable for an error, claim, reaction, or consequence that the Client approved or failed to identify despite a reasonable opportunity to review.

This section does not excuse intentional misconduct or any liability that cannot legally be excluded.

20. DEEMED APPROVAL AND URGENT PUBLICATION

Content will not be deemed approved merely because the Client is silent unless the applicable Service Agreement clearly establishes a deemed-approval procedure and the Company has provided reasonable notice of the approval deadline.

If the Client instructs the Company to publish without prior approval, delegates ongoing approval authority, or requests expedited publication, the Client accepts the increased risk of errors, omissions, or subjective disagreement.

The Company may decline to publish material that it reasonably believes is unlawful, misleading, unsafe, infringing, discriminatory, defamatory, inconsistent with platform rules, or likely to expose the Company to liability or serious reputational harm.

21. SOCIAL MEDIA MANAGEMENT AUTHORIZATION

The Client authorizes the Company, to the extent required by the purchased Services, to access and manage designated social media accounts and to perform activities such as:

• creating or modifying profiles;
• uploading, scheduling, editing, publishing, or removing content;
• responding to comments and direct messages;
• moderating interactions;
• reviewing analytics;
• configuring account settings;
• connecting approved applications or integrations;
• managing advertisements; and
• taking other actions within the agreed scope.

The Client remains the owner or authorized controller of its accounts and remains responsible for its business, products, services, representations, customers, and legal obligations.

The Company may retain administrative or delegated access only while reasonably needed to perform the Services and may remove its access after suspension, cancellation, or termination.

22. COMMUNITY MANAGEMENT AND CUSTOMER COMMUNICATIONS

Where community management is included, the Company may respond to comments, messages, reviews, or other interactions using information and guidelines provided by the Client.

The Company does not act as the Client's lawyer, accountant, regulated adviser, customer-service authority, crisis-response professional, or legally authorized representative unless expressly agreed in writing.

The Client must handle or provide specific instructions for communications involving:

• refunds, disputes, threats, or legal claims;
• medical, financial, legal, or regulated advice;
• emergencies or safety concerns;
• confidential or sensitive personal information;
• contract formation or negotiation;
• public controversies or crisis communications; and
• matters requiring specialized professional judgment.

The Company may escalate, decline, hide, delete, or leave unanswered any interaction that falls outside the agreed scope or creates legal, security, safety, or reputational concerns.

23. THIRD-PARTY SOCIAL AND DIGITAL PLATFORMS

The Company is independent from and is not endorsed by, affiliated with, or controlled by Meta, Facebook, Instagram, TikTok, YouTube, Google, LinkedIn, Pinterest, Threads, X, or any other Third-Party Service.

Third-Party Services control their own systems, policies, algorithms, enforcement, availability, security, pricing, interfaces, APIs, and decisions.

To the maximum extent permitted by law, the Company is not responsible for:

• account suspension, restriction, deletion, or permanent blocking;
• shadowbanning, reduced reach, demonetization, or loss of verification;
• content removal, rejection, suppression, or labeling;
• advertising-account restriction or payment-account suspension;
• changes to algorithms, policies, formats, features, eligibility, or APIs;
• platform outages, bugs, reporting errors, or security incidents;
• hacking, impersonation, phishing, credential theft, or unauthorized access not caused by the Company's failure to use reasonable care;
• loss of followers, views, comments, messages, data, or account history;
• failed account recovery, appeal, verification, or support requests; or
• any platform decision, whether automated, discretionary, mistaken, or unexplained.

These events may occur while the Company manages an account without having been caused by the Company. The Company does not guarantee that an account can be protected, restored, appealed, verified, or recovered.

24. ACCOUNT ACCESS AND SECURITY

The Client should use secure delegated-access tools when available rather than sharing passwords. Where credential sharing is necessary, the Client assumes the inherent risks of such access unless loss results directly from the Company's failure to use reasonable security practices.

The Client is responsible for:

• maintaining current recovery email addresses and telephone numbers;
• using strong passwords and multi-factor authentication;
• protecting authentication devices and backup codes;
• reviewing administrators and connected applications;
• removing former employees and unauthorized users; and
• notifying the Company promptly of suspected compromise.

If access is lost, restricted, changed, or revoked, the Company's obligations are suspended until suitable access is restored. Resulting deadlines and posting commitments will be adjusted accordingly.

25. NO GUARANTEE OF MARKETING OR BUSINESS RESULTS

The Client acknowledges that marketing, advertising, social media, content, branding, SEO, and business performance are uncertain and influenced by factors outside the Company's control.

The Company does not guarantee:

• followers, subscribers, views, impressions, reach, engagement, or virality;
• leads, inquiries, conversions, sales, revenue, profits, or return on investment;
• customer retention, reputation, public response, or brand growth;
• search rankings, traffic, indexing, domain authority, or visibility;
• advertising approval, cost, delivery, conversion rate, or profitability;
• platform verification, monetization, recommendation, or eligibility;
• performance equal to or better than a prior agency, employee, campaign, or period; or
• any particular commercial, strategic, technical, or creative outcome.

Results may improve, remain unchanged, fluctuate, or decline. A decline in performance does not, by itself, establish negligence, failure to perform, or breach of contract.

Historical results, estimates, forecasts, case studies, examples, and projections are illustrative and are not promises of future performance.

26. ADVERTISING SERVICES

Advertising budgets, media spend, taxes, platform charges, and third-party production expenses are separate from the Company's management fees unless expressly stated otherwise.

The Client authorizes the applicable advertising platform to charge the payment method connected to the advertising account. The Client is responsible for maintaining sufficient funds and accurate billing information.

The Company may create, configure, monitor, test, pause, modify, or optimize advertisements within the agreed scope, but does not control platform approval, auction conditions, audience availability, attribution, click quality, conversion tracking, or advertising costs.

The Client is responsible for ensuring that advertised products, services, prices, promotions, landing pages, claims, disclosures, targeting instructions, and business practices comply with applicable law and platform policies.

The Company may refuse or pause advertisements that present legal, ethical, safety, payment, platform-policy, or reputational concerns.

27. ANALYTICS, REPORTS, AND ATTRIBUTION

Analytics, statistics, dashboards, and reports may rely on data supplied by Third-Party Services, tracking technologies, APIs, cookies, pixels, estimates, sampling, or automated systems.

Such information may be delayed, incomplete, duplicated, estimated, unavailable, or inaccurate. Different systems may report different results because of attribution methods, privacy restrictions, blocked cookies, device changes, consent settings, data windows, and technical limitations.

The Company does not independently audit or guarantee third-party data. Reports are provided for general business and marketing purposes and should not be treated as audited financial, accounting, legal, or scientific records.

28. ARTIFICIAL INTELLIGENCE AND AUTOMATION

The Client acknowledges and agrees that the Company may use artificial intelligence, machine learning, generative systems, automated editing, scheduling tools, data-analysis systems, templates, software, APIs, and other emerging technologies in performing any Service.

Such tools may assist with:

• text, captions, scripts, strategies, and research;
• images, graphics, animations, voice, audio, and video;
• coding, website development, testing, and automation;
• translation, editing, optimization, analysis, and reporting;
• moderation, scheduling, customer interactions, and workflow management; and
• other creative, administrative, technical, or operational activities.

The Company may select and change the tools, providers, models, prompts, workflows, and systems used without obtaining separate Client approval, provided that it continues to perform the agreed Services.

AI systems may produce inaccurate, incomplete, biased, unexpected, inconsistent, or similar outputs. The Client must review material submitted for approval and notify the Company of known inaccuracies or concerns.

29. AI-GENERATED CONTENT AND OWNERSHIP LIMITATIONS

The Client understands that copyright, authorship, trademark, publicity, privacy, and other laws governing AI-generated material remain developing and may differ across jurisdictions.

To the extent permitted by law and subject to full payment, the Company assigns to the Client any transferable rights the Company owns in final Client-specific Deliverables. However, the Company does not represent or warrant that:

• any AI-generated or AI-assisted material qualifies for copyright or other exclusive protection;
• the Client will be legally recognized as the author or exclusive owner;
• an output is unique, original, registrable, or capable of enforcement;
• similar or identical outputs have not been or will not be generated for others;
• an AI provider grants exclusive rights in its outputs;
• an output is free from all third-party rights or resemblance claims; or
• future legal or regulatory developments will preserve the current treatment of the material.

The Client accepts that competitors or other persons may independently create, reproduce, imitate, or generate similar material without infringing any enforceable right.

Where exclusive ownership, copyright registration, trademark clearance, or chain-of-title certainty is essential, the Client should request a separately scoped human-created and legally reviewed project before work begins.

30. INTELLECTUAL PROPERTY AND TRANSFER OF DELIVERABLES

Subject to full payment of all applicable fees, the Client receives ownership of the final, Client-specific Deliverables to the extent that the Company owns and can legally transfer such rights.

The transfer does not include:

• Company Materials;
• unused concepts, drafts, rejected designs, source research, or internal working files;
• third-party software, fonts, stock assets, music, templates, plugins, themes, libraries, models, or licensed materials;
• AI models, systems, prompts, workflows, or provider technology;
• general methods, styles, concepts, techniques, knowledge, and skills;
• website-builder platforms, content-management systems, proprietary code, or hosted infrastructure not expressly sold to the Client; or
• rights that cannot legally be assigned.

Third-party materials remain subject to their applicable license terms. The Client agrees to comply with any usage, attribution, territory, duration, or platform restrictions communicated by the Company.

No ownership transfer occurs until all invoices relating to the Deliverables are paid in full.

31. COMPANY MATERIALS AND REUSABLE KNOW-HOW

The Company retains all rights in Company Materials, including materials developed before, during, or after the Client engagement that are not uniquely created final Deliverables.

The Company may reuse general ideas, techniques, layouts, processes, code components, knowledge, prompts, workflows, strategies, and non-confidential experience in providing services to other clients.

Where Company Materials are embedded in a Deliverable, the Client receives a non-exclusive, perpetual license to use those embedded materials only as reasonably necessary to use the paid Deliverable for its intended purpose.

The Client may not extract, resell, sublicense, reverse engineer, distribute, or commercially exploit Company Materials separately from the Deliverable without written permission.

32. CLIENT MATERIALS AND LICENSE

The Client retains ownership of Client Materials.

The Client grants the Company and its personnel, contractors, and service providers a worldwide, non-exclusive, royalty-free license to access, host, reproduce, edit, adapt, translate, display, distribute, publish, transmit, and otherwise use Client Materials as reasonably necessary to:

• perform the Services;
• create and publish Deliverables;
• operate and secure Company systems;
• communicate with the Client;
• comply with legal obligations; and
• exercise the portfolio rights granted under these Terms.

The license continues for as long as reasonably necessary to perform the Services and for any surviving purpose expressly permitted by these Terms.

33. CLIENT CONTENT WARRANTIES

The Client represents and warrants that it owns or possesses all rights, licenses, permissions, releases, and lawful bases necessary for the Company to use the Client Materials as instructed.

The Client must not provide or request the use of material that:

• infringes copyright, trademark, patent, publicity, privacy, confidentiality, or other rights;
• contains false, misleading, deceptive, defamatory, or unlawful claims;
• uses a person's image, voice, likeness, testimonial, or personal information without required authorization;
• violates advertising, consumer-protection, competition, industry, or platform rules;
• contains malware, harmful code, or unlawfully obtained data; or
• promotes unlawful goods, services, conduct, or discrimination.

The Company may rely on the Client's warranties without independently verifying every right, fact, claim, license, release, or legal requirement.

34. PORTFOLIO AND PROMOTIONAL RIGHTS

The Client grants the Company a perpetual, worldwide, non-exclusive, royalty-free license to display, reproduce, publish, distribute, identify, describe, and otherwise use completed or publicly released work created for the Client for the Company's:

• portfolio;
• website and social media;
• proposals and sales presentations;
• advertising and promotional materials;
• awards, case studies, demonstrations, and educational materials; and
• other reasonable self-promotional business purposes.

This license may include the Client's business name, logo, publicly visible account or website, Deliverables, screenshots, published campaigns, and publicly available results.

The license survives dissatisfaction, cancellation, completion, suspension, or termination and may not be revoked merely because the Client later dislikes the work or the business relationship.

However, the Company will not knowingly disclose the Client's confidential information, private credentials, non-public personal data, unpublished trade secrets, or legally protected information in its portfolio.

Any agreed confidentiality restriction or portfolio exclusion must be expressly stated in a written Service Agreement before the relevant work begins and may affect pricing.

35. WEBSITE DESIGN AND DEVELOPMENT

Website Services may involve custom development, templates, website builders, content-management systems, themes, plugins, APIs, AI-generated materials, third-party libraries, or combinations of these technologies.

Unless expressly stated otherwise:

• the Client owns the final Client-specific website content and transferable custom Deliverables after full payment;
• the Company retains Company Materials and platform technology;
• third-party components remain governed by their licenses;
• content entry, copywriting, integrations, accessibility remediation, legal compliance, maintenance, migration, and SEO are included only when expressly listed;
• compatibility is targeted for current mainstream browsers and devices, not every historical or future environment; and
• a completed website does not include indefinite support, revisions, maintenance, or hosting unless purchased.

The Company may use sample, placeholder, AI-generated, or licensed content during development. The Client must review and replace any material not intended for final publication.

36. WEBSITE HOSTING

Where hosting is purchased, the Company may provide hosting directly or through a third-party infrastructure provider.

Hosting is provided subject to reasonable technical, storage, bandwidth, security, and acceptable-use limitations.

The Company does not guarantee:

• continuous or error-free availability;
• specific uptime unless expressly stated in a service-level agreement;
• immunity from attacks, malware, data loss, or unauthorized access;
• compatibility with every external application or configuration;
• unlimited storage, bandwidth, processing, email, or traffic capacity; or
• permanent availability of a particular server, provider, region, or technology.

The Company may perform maintenance, migrations, updates, security actions, backups, restorations, or emergency restrictions when reasonably necessary.

The Client should maintain independent copies of critical business information unless a separate backup and restoration Service is expressly purchased.

37. DOMAIN NAMES, DNS, AND TECHNICAL CONFIGURATION

Unless expressly stated otherwise, domain names are registered to and owned by the Client. The Client is responsible for registration accuracy, renewal, fees, legal use, trademark clearance, and maintaining access to the registrar account.

The Company may assist with registration, transfer, DNS, nameservers, email records, verification records, CDN settings, SSL, hosting connections, or other configurations as part of the website process or where reasonably necessary to provide the purchased Services.

By purchasing or requesting Services that require such changes, the Client authorizes the Company to make reasonably necessary technical modifications within the agreed scope.

The Client acknowledges that DNS and domain changes may temporarily affect websites, email, verification, security, subdomains, or other connected services.

The Company is not responsible for registrar outages, registry actions, domain disputes, expired domains, propagation delays, inaccurate pre-existing records, unavailable names, third-party account restrictions, or effects on undisclosed services connected to the domain.

38. WEBSITE MAINTENANCE AND TECHNICAL SUPPORT

Ongoing maintenance, updates, monitoring, backups, security services, content changes, technical support, and troubleshooting are provided only when included in an active paid plan or separately purchased.

Completion of a website or technical project does not create a permanent duty to:

• maintain or update the website;
• monitor uptime or security;
• repair future conflicts or failures;
• update plugins, themes, libraries, APIs, or integrations;
• support future browsers, devices, or operating systems;
• restore data or remove malware; or
• provide continuing advice or training.

Third-party updates, Client modifications, new regulations, malware, platform changes, hosting changes, or external integrations may cause previously functional features to fail or require additional paid work.

39. SEARCH ENGINE OPTIMIZATION

SEO Services may include technical recommendations, metadata, content, performance improvements, keyword research, internal linking, structured data, reporting, or other optimization activities identified in the applicable Service Agreement.

The Company does not control search engines and does not guarantee:

• indexing or continued inclusion;
• first-page or specific rankings;
• traffic, leads, conversions, or revenue;
• featured snippets, maps placement, or local visibility;
• the continued effectiveness of a technique;
• recovery from a penalty or algorithm update; or
• that rankings or traffic will not decline.

Search engines may change algorithms, policies, interfaces, indexing, and enforcement at any time. SEO results may take substantial time and may be affected by competition, website history, Client actions, technical limitations, content quality, geography, demand, and market conditions.

40. THIRD-PARTY SOFTWARE, ASSETS, AND PROVIDERS

The Company may use Third-Party Services to perform or support the Services, including hosting, analytics, scheduling, communications, payment processing, AI, stock media, fonts, plugins, code libraries, email, project management, advertising, and design tools.

The Client acknowledges that:

• Third-Party Services are governed by their own terms and privacy practices;
• features, pricing, licenses, and availability may change;
• the Company does not control third-party decisions or security;
• a third party may suspend or discontinue a product or integration; and
• replacement, migration, relicensing, or redevelopment may require additional fees.

The Company may select and replace providers using reasonable professional judgment. The Client is responsible for recurring third-party charges assigned to the Client under the Service Agreement.

41. CONTRACTORS AND SERVICE PROVIDERS

The Company may use employees, independent contractors, affiliated providers, software systems, and specialist vendors to perform portions of the Services.

The Company remains responsible for managing the Services it agrees to provide but is not required to disclose or obtain approval for every internal staffing, tooling, or workflow decision unless expressly required by the Service Agreement or applicable law.

The Company may share Client information with such providers only as reasonably necessary for the Services, subject to applicable privacy and confidentiality obligations.

42. CONFIDENTIALITY

Each party may receive non-public information that is identified as confidential or that should reasonably be understood as confidential under the circumstances.

The receiving party will use reasonable care to protect such information and will use it only for performing, receiving, administering, or enforcing the Services and related rights.

Confidential information does not include information that:

• is or becomes public without breach of these Terms;
• was lawfully known without confidentiality restrictions;
• is received lawfully from another source without confidentiality restrictions;
• is independently developed without use of the confidential information; or
• must be disclosed by law, court order, or lawful governmental request.

Nothing in this section prevents the Company's permitted portfolio use of completed or publicly released work under Section 34.

43. PRIVACY AND DATA PROTECTION

The Company's collection and use of personal information through its website and Services are also governed by its Privacy Policy.

The Client is responsible for determining whether its own collection, sharing, advertising, analytics, cookies, mailing lists, customer communications, and processing activities comply with applicable privacy and data-protection laws.

Unless expressly agreed in a separate data-processing agreement, the Company does not undertake the role or obligations of a regulated data processor beyond those necessarily created by applicable law.

The Client must not provide highly sensitive personal information unless it is necessary for the Services and appropriate safeguards have been agreed in advance.

44. LEGAL AND REGULATORY COMPLIANCE

The Client is solely responsible for the legality of its business, products, services, promotions, claims, disclosures, contests, testimonials, data practices, customer relationships, and industry-specific obligations.

The Company does not provide legal, tax, accounting, medical, investment, regulatory, or other licensed professional advice.

Templates, suggestions, captions, policies, disclaimers, or informational materials provided by the Company are not substitutes for advice from a qualified professional.

The Client should obtain appropriate professional review where legal compliance, regulated claims, intellectual-property clearance, accessibility, privacy, employment, taxation, or industry rules are material.

45. PROHIBITED USE AND CONTENT

The Client may not use the Services to create, promote, distribute, facilitate, or conceal content or conduct that:

• violates applicable law or court order;
• infringes intellectual-property, privacy, publicity, or contractual rights;
• is fraudulent, deceptive, defamatory, threatening, harassing, or unlawfully discriminatory;
• contains malware, phishing, credential theft, unauthorized surveillance, or harmful code;
• impersonates another person or misrepresents affiliation;
• manipulates engagement through unlawful or prohibited bots, fake accounts, or deceptive practices;
• violates Third-Party Service policies;
• creates an unreasonable security, legal, operational, or reputational risk; or
• otherwise abuses the Services.

The Company may refuse, remove, suspend, or report prohibited content or activity where reasonably necessary.

46. SUSPENSION AND TERMINATION BY THE COMPANY

The Company may suspend or terminate Services, access, publication, hosting, or a Client Account if:

• payment is overdue, reversed, or disputed;
• the Client breaches these Terms or a Service Agreement;
• required access, information, or cooperation is not provided;
• continued performance may violate law, platform rules, third-party rights, or professional obligations;
• the Client engages in abuse, threats, harassment, fraud, or unsafe conduct;
• a Third-Party Service prevents continued performance;
• security, technical, operational, or reputational concerns require action; or
• the Company reasonably determines that the professional relationship can no longer continue.

Where reasonably practicable, the Company will provide notice and an opportunity to address a remediable breach. Immediate suspension or termination may occur for urgent security, legal, safety, abuse, fraud, or payment concerns.

Termination does not eliminate amounts already owed or obligations intended to survive.

47. EFFECT OF EXPIRATION OR TERMINATION

Upon expiration or termination:

• the Company may stop work and publication;
• Client portal access may end;
• the Company may remove its access from Client systems;
• the Client must pay all outstanding amounts;
• third-party subscriptions may need to be transferred, replaced, or cancelled;
• hosting or maintenance may end at the conclusion of the paid term; and
• the Client must arrange any desired migration or transfer before applicable access expires.

The Company may delete project files and account data after a reasonable retention period, subject to legal obligations and its Privacy Policy. The Client is responsible for downloading and preserving Deliverables and information it wishes to retain.

Sections concerning payments, ownership, licenses, portfolio rights, disclaimers, indemnification, liability, disputes, confidentiality, and any provisions that by their nature should survive will remain effective.

48. CLIENT INDEMNIFICATION

To the maximum extent permitted by law, the Client will defend, indemnify, and hold harmless the Company and its members, managers, employees, contractors, agents, affiliates, successors, and service providers from third-party claims, liabilities, damages, judgments, penalties, losses, and reasonable costs arising out of or relating to:

• Client Materials;
• the Client's business, products, services, claims, offers, or conduct;
• the Client's breach of these Terms or a Service Agreement;
• the Client's violation of law, platform rules, or third-party rights;
• instructions, content, or material approved by the Client;
• unauthorized or unlawful access supplied by the Client;
• the Client's customers, employees, representatives, or account users; or
• taxes, licenses, disclosures, permissions, or regulatory obligations for which the Client is responsible.

The Company will provide reasonable notice of an indemnified claim and reasonable cooperation at the Client's expense. The Client may not settle a claim in a manner that admits wrongdoing by or imposes obligations on the Company without the Company's written consent.

This section does not require indemnification for liability finally determined to have resulted from the Company's fraud, willful misconduct, or other conduct that cannot legally be indemnified.

49. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the website, Client Account, Services, recommendations, Deliverables, hosting, analytics, and all related materials are provided on an "as is" and "as available" basis.

The Company disclaims all express, implied, and statutory warranties not expressly included in a signed Service Agreement, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, compatibility, security, availability, and uninterrupted operation.

The Company does not warrant that:

• the Services will satisfy every subjective expectation;
• the Services will be uninterrupted, error-free, or completely secure;
• every defect can or will be corrected;
• Third-Party Services will remain available;
• Deliverables will be legally registrable or exclusively protectable;
• platforms, audiences, search engines, or customers will respond favorably; or
• the Services will produce any particular result.

Nothing in these Terms excludes a warranty that cannot legally be excluded.

50. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the Company and its members, managers, employees, contractors, agents, affiliates, successors, and service providers will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages.

This exclusion includes damages for:

• lost profits, revenue, savings, opportunities, customers, or business;
• loss of reputation, goodwill, followers, reach, rankings, or engagement;
• business interruption or advertising losses;
• loss, corruption, exposure, or unavailability of data;
• account suspension, deletion, restriction, hacking, or loss of access;
• website downtime, domain disruption, email interruption, or hosting failure;
• third-party claims or platform actions;
• cost of substitute services; or
• decisions made in reliance on analytics, projections, recommendations, or Deliverables.

To the maximum extent permitted by law, the Company's total aggregate liability arising out of or relating to a particular Service, event, or series of related events will not exceed the total fees actually paid by the Client to the Company for the specific Service giving rise to the claim during the three (3) months immediately preceding the first event giving rise to liability.

For a one-time project completed more than three (3) months before the relevant event, the maximum liability will not exceed the amount actually paid for that specific project.

The exclusions and cap apply regardless of the legal theory asserted and even if a remedy fails of its essential purpose or the Company was advised that damages were possible.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any liability that cannot legally be excluded or limited.

51. RELEASE REGARDING THIRD-PARTY DECISIONS

To the maximum extent permitted by law, the Client releases the Company from claims based solely on actions, omissions, policies, outages, restrictions, enforcement, pricing, algorithms, or decisions of Third-Party Services, except to the extent directly caused by the Company's own breach of an express obligation or failure to use reasonable care.

The Company may assist with support requests, appeals, restoration, migration, or troubleshooting but does not guarantee a successful outcome. Such assistance may constitute additional paid work unless included in the applicable Service.

52. FORCE MAJEURE

The Company is not liable for delay, interruption, or failure caused by circumstances beyond its reasonable control, including:

• internet, telecommunications, utility, hosting, cloud, API, software, AI, or platform failures;
• cyberattacks, malware, denial-of-service attacks, or widespread security incidents;
• fire, flood, severe weather, earthquake, epidemic, pandemic, or natural disaster;
• war, terrorism, civil unrest, government action, sanctions, embargoes, or legal restrictions;
• labor disputes, transportation disruption, equipment failure, or supply shortages;
• illness, emergency, or unavailability of essential personnel; or
• other events that could not reasonably have been prevented or overcome.

Deadlines will be extended for the duration of the event and a reasonable recovery period. If the event materially prevents performance for an extended period, either party may terminate the affected future Services, subject to payment for work performed and non-cancellable costs.

53. SECURITY INCIDENTS

No online system can be guaranteed completely secure.

In the event of a suspected security incident, attack, breach, or unauthorized access, the Company may investigate, preserve logs, restrict access, reset credentials, suspend affected Services, engage specialists, notify relevant parties, cooperate with lawful authorities, and take reasonable remedial actions.

The Client agrees to cooperate with reasonable security measures and to avoid making public statements attributing fault before the relevant facts are reasonably investigated.

54. RECORDS AND ELECTRONIC COMMUNICATIONS

The Client consents to receiving agreements, notices, approvals, invoices, disclosures, and other communications electronically.

Electronic records, account logs, payment records, approval histories, emails, and messages may be used to establish instructions, authorization, acceptance, delivery, and performance.

The Client is responsible for maintaining current contact information and retaining copies of documents important to its business.

55. FEEDBACK

If the Client voluntarily provides ideas, suggestions, improvements, or feedback concerning the Company's Services, tools, workflows, or business, the Client grants the Company a perpetual, worldwide, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation.

This section does not transfer ownership of the Client's confidential information or Client-specific Deliverables.

56. PUBLIC STATEMENTS AND REVIEWS

Nothing in these Terms prevents either party from expressing an honest opinion or exercising a right protected by applicable law.

Neither party may knowingly publish false statements of fact, disclose protected confidential information, impersonate another person, manipulate reviews, or engage in unlawful defamation, harassment, or retaliation.

The Company may respond factually to public allegations and may disclose limited information reasonably necessary to protect its legal interests, demonstrate the existence or scope of the engagement, or correct material misinformation, subject to applicable confidentiality and privacy obligations.

57. CHANGES TO THE SERVICES OR THESE TERMS

The Company may update these Terms to reflect changes in Services, technologies, laws, risks, business practices, or Third-Party Services.

The updated version will state a revised "Last Updated" date and will become effective upon posting or on a later date stated in the notice.

Where required by law or where a change materially affects an active recurring Service, the Company will provide additional notice.

Continued use or renewal after the effective date constitutes acceptance of the updated Terms. Changes will not retroactively alter a fully completed one-time project unless required by law or agreed by both parties.

58. GOVERNING LAW

These Terms and any dispute arising out of or relating to them, the website, a Service Agreement, or the Services will be governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

This choice of law does not deprive a consumer of protections that cannot lawfully be waived under the mandatory laws of the consumer's place of residence.

59. JURISDICTION AND VENUE

Except where mandatory law provides otherwise, the state and federal courts located in Wyoming will have exclusive jurisdiction over disputes arising out of or relating to these Terms, a Service Agreement, or the Services.

Each party consents to personal jurisdiction and venue in those courts and waives objections based on inconvenient forum to the extent legally permitted.

Either party may seek temporary or emergency injunctive relief in any court of competent jurisdiction to protect confidential information, intellectual property, account security, or systems from immediate harm.

60. INFORMAL DISPUTE RESOLUTION

Before filing a lawsuit, the complaining party must send written notice describing the dispute, relevant facts, requested resolution, and supporting information.

The parties will attempt in good faith to resolve the dispute for at least thirty (30) days after receipt of the notice before commencing formal proceedings, unless urgent injunctive relief is reasonably necessary or the applicable limitation period would expire.

Dispute notices to the Company must be sent to the contact address identified in Section 67 with the subject line "Legal Dispute Notice."

61. TIME LIMIT FOR CLAIMS

To the extent permitted by applicable law, any claim arising out of or relating to the Services or these Terms must be brought within one (1) year after the claimant knew or reasonably should have known of the facts giving rise to the claim.

This contractual period does not apply where a longer period cannot legally be shortened, including where mandatory consumer law provides otherwise.

62. ASSIGNMENT

The Client may not assign, transfer, delegate, or sublicense its rights or obligations under these Terms or a Service Agreement without the Company's prior written consent.

The Company may assign these Terms or a Service Agreement in connection with a merger, acquisition, corporate reorganization, sale of assets, financing, affiliate arrangement, or transfer of the applicable business or Services.

Any prohibited assignment is void to the extent permitted by law.

63. INDEPENDENT CONTRACTOR

The Company is an independent contractor and not the Client's employee, partner, joint venturer, franchisee, fiduciary, agent, or legal representative.

Neither party may bind the other to a contract, obligation, warranty, statement, or liability except as expressly authorized in writing.

The Client retains control over its business decisions, products, services, pricing, operations, personnel, and legal compliance.

64. NO EXCLUSIVITY

Unless a signed Service Agreement expressly provides otherwise, the relationship is non-exclusive.

The Company may provide similar or competing services to other clients, including clients in the same industry or geographic market, provided that it does not misuse the Client's confidential information.

The Client may engage other service providers, but the Company is not responsible for conflicts, errors, duplication, access issues, strategy changes, or performance problems caused by another provider.

65. SEVERABILITY AND NO WAIVER

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum lawful extent and the remaining provisions will remain effective.

A failure or delay in exercising a right does not waive that right. A waiver is effective only if made in writing by an authorized representative and applies only to the specific instance identified.

66. ENTIRE AGREEMENT AND INTERPRETATION

These Terms, the applicable Service Agreement, the Privacy Policy, and any additional terms expressly incorporated by reference constitute the entire agreement concerning the relevant Services and supersede prior discussions, proposals, representations, and understandings concerning the same subject.

Headings are for convenience only. Words such as "including" and "includes" mean "including without limitation." Singular terms include the plural where appropriate.

No rule interpreting ambiguity against the drafter will apply to the extent such rule may lawfully be waived.

67. CONTACT INFORMATION

Questions, notices, and requests concerning these Terms may be directed to:

Navon Social LLC
Wyoming, United States
Email: [email protected]
Website: https://navonsocial.com/

Legal notices should clearly identify the sender, the Client or account involved, the nature of the notice, and reliable contact information for a response.